Norwex FAQ

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Questions About Bacteria

Questions About Norwex Microfiber

Questions About the Magnet Ball

Questions About Cleaning Wood Surfaces

Questions About Skin Care

Questions About the Mattress Cleaner

Questions About Biodegradability of Products

Questions About Norwex Products & Allergies

Questions About the Silvercare Toothbrush

Questions About the Effects of Chemical Exposure

Questions About The "Smell of Clean"

General Questions about Norwex

Questions About Norwex Laudry Detergent


Don't we need exposure to bacteria in order to boost our immune system?

 

Have you ever heard the argument that the necessity for household cleaning is over-exaggerated because human beings have lived with bacteria and dust for thousands of years and survived?

What is different about our lives today versus the past is that we spend approximately 90% of our time indoors, which, unlike the outdoors, does not have the benefit of rain or wind to clean the environment. Most of us probably do not have enough plants in our home to encourage a fresh supply of oxygen. Therefore, in order to maintain a natural ecological equilibrium and healthy bodies, we need to clean our homes.

The Enviro Cloth, Dust Mitt, Mops, and Mattress Cleaner are a great starting point to approach this balance within our primary living space.

It is true that most bacteria are good. We get sick when the good bacteria do not keep the bad bacteria in check. Because cleaning with chemicals kills a broad spectrum of good and bad bacteria, when we use only water to remove microorganisms, we encourage a more favorable environment for good bacterial growth. By helping to maintain a more favorable balance, we are not contributing to the “Super Bug” dilemma.

Answer by: By Jennifer Rodriguez-Allen, B.Sc. and Kerri Errington, MRT.



What makes Norwex microfiber different than other microfiber?

Oh, so many things!

1. Imagine a human hair split lengthwise 6 times, so that each of the 6 splits is a "grabber" that picks up dirt, debris and bacteria. That's a microfiber cloth. Now imagine that same hair split lengthwise 100 times so that each of the 100 grabbers does the same. That's a Norwex microfiber cloth. Norwex microfiber is superior to all others on the market, and can remove 99.9% of bacteria using only water. You can actually feel the microfiber grabbing at the surface as you wipe!

2. Norwex microfiber is the world's only Antibac microfiber,. It has a patent-pending silver agent woven into the cloth itself, enabling it to kill bacteria left in the cloth after rinsing within a few hours. No other microfiber can claim this feature.

3. A non-Norwex microfiber cloth will maintain its cleaning ability for up to about 25 washes, and will then become like a regular cotton cloth in its ability to clean. A Norwex Antibac microfiber cloth, on the other hand,  still picks up 99.4% of bacteria after 500 washings!

3. Norwex microfiber can go in the dryer (no fabric softener or bleach). Most other microfiber cloths cannot go in the dryer, which means you have to remember to fish them out of the wash before drying your load. This may seem like a small thing, but functionally speaking, it's a pretty handy feature!

4. All Norwex microfiber products have a full 2 year money-back guarantee. This means that if in that period of time your Norwex Antibac microfiber cloth degrades in some way with normal use and proper care, Norwex will replace it.


Does Norwex antimicrobial microfiber kill bacteria?

Yes. The first step is that the Norwex Antibac microfiber cloth (wet with just water) removes 99.9% of the bacteria from the wiped surface and into the cloth. Then, once you've rinsed the cloth thoroughly, the Antibac silver will actually break the cell wall of bacteria remaining in the cloth. This kills the remaining bacteria in the cloth.


If my chemical cleaner kills bacteria, why should I switch to Norwex microfiber?

Reason 1

When you clean with Norwex Antibac microfiber, you pick up 99.9% of bacteria and then bacteria left in the cloth after rinsing is killed by the silver. The 0.01% of bacteria left on your surface after you wipe it is left undisturbed and is considered to be insignificant.

When you clean with chemicals, you are likewise killing 99.something percent of the bacteria, but there is a difference here! First, chemical cleaners kill the beneficial bacteria in our homes along with the harmful bacteria. On top of that, the tiny percentage of bad bacteria that are left behind are not left undisturbed. Rather, because they are exposed to but not killed by the chemical cleaner, they are given the opportunity to grow ever-stronger and more resistant.

The response to these super strains of bacteria is to develop ever-stonger chemical cleaners.  This contributes to ever-more resistant bacteria, aptly named "Super Bugs", that can not only make your family sick, but are extremely difficult to kill. This is scary and spells serious danger for human and animal health.

Reason 2

If Reason 1 doesn't compel you to make the switch to non-chemical cleaning methods, think about this:

Every single capful of non-biodegradable chemical cleaner that goes down a drain anywhere in the world goes into our watershed. And stays there. Forever.

If we don't make a change to non-chemical cleaners, will there even be such a thing as clean water for future generations?


So how can I santize things like change tables and cutting boards?

Norwex Sanira Solution kills harmful bacteria right on any surface. It can be diluted 1:3 with water in a spray bottle and used to sanitize things like countertops, change tables, around the toilet area and other areas of concern. Sanira is a biological product that targets harmful bacteria and leaves the good stuff alone. It does not harm our water supply.


If my Antibac cloth kills bacteria in the cloth, why does it sometimes get stinky?

The Antibac cloth kills the bacteria it picks up. But your cloth also picks up other things while you wipe - like food, for example. If there are minute bits of food decomposing in your cloth, it will get stinky! The best remedy is to rinse your cloth well after wiping, then wring it out thoroughly and hang it over your sink to dry.


Is it true that I can wipe my toilet with an Antibac cloth and then wipe my kitchen counter?

No! It's true that the Antibac cloth kills bacteria remaining in the cloth after you've rinsed it, but the effect happens over the course of 2-3 hours. It is not immediate, and you could contaminate your work surface if you wipe it with the same cloth you just used to clean your bathroom.

Many people purchase the Rainbow Pack of Antibac cloths so that they can use one color for the kitchen, another for the bathroom, etc.

But even if you only have one Antibac cloth, please wash it regularly and kepe in mind that the bacteria in the cloth is not killed on contact!


Do the microfiber cloths remove mold?

Our success with mold really depends on whether it’s on a hard surface or something porous.  We can easily collect it off
hard surfaces but it is tough to draw bacteria out of a porous surface once it has been absorbed.  
 
If there are large areas of mold due to flooding it is recommended to have a professional remove and replace the
material, as by trying to fix the problem, you can infect other areas of your home with mold spores - it can really be
quite a nasty problem.  
 
In the bathroom where mold may naturally occur because the moisture levels are high, the Norwex Descaler and Enviro
Cloths are helpful but may not be able to eliminate all mold if it has been absorbed into grouting or walls. The old
standby is plain old bleach (yuck) at a concentration of 1 Tbsp. per cup of water, spray it on (with the fan on!), let it sit
for a while, then wash/rinse it off.  Feel free to research online for other more friendly options. 
 
The best way to prevent the growth of mold in day to day living is by reducing moisture levels with good ventilation or a
dehumidifier.  
 



How and why does the Magnet Ball work?

Hard water is water containing a high level of calcium, magnesium and other minerals.  Hard water reduces the cleansing power of soap and produces scale in hot water lines and appliances. 

The idea of the Magnet Ball is that by passing water through a magnetic field, the calcium and magnesium ions are altered in such a way that they lose their ability to cause scale.  Although the water is not technically soft, it has the useful properties of soft water, which has a number of benefits;  it won't reduce the effectiveness of your laundry soap, or dishwasher detergent, and is effective in reducing scale buildup in your pipes,which improves energy efficiency and reduces cost. The Magnet Ball tricks your hard water into thinking it's soft!


 

Doug Greene from Magnetizer Industrial Technologies, Inc. says:

"I would agree that ion exchange reduces hardness from a chemical standpoint and magnetic water treatment does not remove hardness; however, magnets reduce the impact of the hardness minerals which is why magnetic water "acts" like soft water, since the negative effects of the minerals are controlled.

The fact remains that salt softening brine discharge has been banned in many areas due to the negative environmental impact and more and more plumbers are offering magnetic treatment systems as an environmentally sensitive alternative.


 

 

Here is a partial transcript from the Radio National Science Show "Sensors & Magnets"  Broadcast Saturday 30/09/00

Robyn Williams: Before I let you go Michael Coey, last year I interviewed you about the magnetic cleaning well of water systems which are clogged full of all that calcium carbonate scale. What’s been the progress on that?

Michael Coey: Well I learnt one interesting thing a few months ago when I was in Poland. They had found an electrical power station and they installed one complete heat exchanger through which they ran water on an industrial scale which was being magnetically treated and they had another one in parallel which was using untreated water. They ran the experiment for four months and they found that there was an absolutely spectacular difference. I mean there was a factor of 20 perhaps in the amount of the deposit and the chemical nature of the deposit was quite different. So that was satisfying because you can get results
.

Guest on this program:

Professor J.M.D. (Michael) Coey
Professor of Experimental Physics
Trinity College
University of Dublin
Dublin 2 Ireland

 


Can I use the Magnet Ball in a front loading washing machine?

Magnet Balls are NOT recommended for front load washing machines for a couple of reasons...

  1. They actually aren't necessary as front load washers already require such a small amount of soap.
  2. There is some concern that because of the way the water circulates in a front loader, that they could possibly damage the inside of the drum OR the glass on the door.

Are there any other places that I can use the Magnet Ball besides my washing machine?

The Magnet Ball can also be used dishwashers (on the top shelf), toilet tanks (to reduce hard water build up in your toilet bowl), and I have even heard of some people who use them in their tub while drawing a bath!


Do I need to clean my Magnet Ball?

Yes, it is a good idea to periodically clean the inside of your Magnet Ball.  This is especially important if any member of your family works in an industrial  setting, where they may get metal filings in or on their clothes (eg. welders).  The Magnet Ball will draw these out of the water and into it's center, and unless the ball is cleaned out, these metal filings will rust.  To clean your Magnet Ball, simply run a microfiber cloth through the center hole of the ball a number of times, until you notice it is coming out clean.



What Norwex product is best for cleaning wood?

The dusting mitt can replace Pledge and a cloth for dusting. If you like to use wood oil, you can use about 1/3 of your usual amount in conjunction with the Envirotowel.



Does Norwex have a skin care line? Yes and no.Norwex's skin care system consists not of skin cleaners and toners, but rather a simple microfiber cloth. The Body Pak microfiber facecloth removes makeup and even mascara with just water. Because the Body Pak cloth removes 99.9% of bacteria on the skin and also exfoliates, it's a great alternative for people with acne or sensitive skin.

How is the Body Pak Microfber Facecloth Different From The Envirocloth? The Body Pak is dermatologically approved for all skin types. It is a very different weave than the Envirocloth - much looser and gentler on the skin.


Why Is It Important To Reduce the Number of Dust Mites In Our Homes?

Dust mites create breathing problems for people with allergies and asthma.Dust mites are microscopic. About 50 of them can fit on the head of a pin. Dust mites feast on the fungus that grows from dead skin cells and animal dander. The average adult sheds about 15 lbs of skin cells per year; 80% of that is shed in bed.

On average, one dust mite produces 50 fecal pellets daily .These droppings are the most common cause of dust -related allergies. Approximately 80% of asthmatics are allergic to dust mites.Guess what? It’s not the Dust Mites causing the allergies; it's the feces they leave  behind.

There are millions of dust mites in your home, which live in your furniture, carpet, bed, bedding, and even your children's stuffed toys. Did you know that 10% of the average pillow’s weight is dust mite feces?


How Does Norwex Matress Cleaner Work to Get Rid of Dust Mites?

The mattress cleaner has live, non-pathogenic (not disease causing) bacterial organisms in it, which use "enzymes" to rid the mattress of debris.  The enzymes feed on the dustmites, dustmite feces, pet dander and dead skin cells, yeast and fungi.  These enzymes are like a protein that feed on all the above and will continue to until all are eradicated.  The end product is carbon dioxide and water - completely safe. Once there is no longer anything left for the enzymes to feed on they disintegrate.

HOW TO USE

•Use 2-3 times per year. 10 sprays does a twin mattress, 15 sprays does a queen-size mattress. 
•Must be sprayed directly on the mattress (no need to flip), pillows, stuffed animals, furniture or carpet.

BENEFITS

•Only product on the market for elimination and removal of all organic waste inside the mattress
•Environmentally friendly and biodegradable in nature    
•Dual function: By use of Zinc complex and micro organisms unpleasant odours and organic material are encapsulated, neutralised and eliminated.
•Minimizes bacteria and dust mite growth
•Continues working until all organic material is removed 
•Quick and easy to use
•Cleans where other products are unsuccessful


Is the Mattress Spray safe to use around children and pets?

The spray is perfectly safe for kids and pets because it is nothing different from what is around you on a daily basis.  All around us is a micro world of bacteria and enzymes that keep each other in balance.  What the makers of the  Norwex mattress spray have managed to do is bottle up the good guys to eat up the bad guys! 

So what is in the bottle, is really no different that what they are putting in their mouths all day long anyway!  In fact, we have this same micro world in our mouths, on our skin, and throughout our body.  The point of the mattress spray is to add more of the good micro-organisms to eradicate the bad ones.



How long does it take Norwex products to biodegrade?

Shampoo biodegrability (OECD standard 301 A- F) - approximately 90 % in 6 days

Toilet brush lifetime : there are refills for brushes older than 10 years 



Will Norwex Hand Disinfectant Protect Against Peanut Allergies?

No. This product is not effective against peanuts.  Peanut allergies are not caused by germs - they are a systemic reaction to the peanut residue.


Could someone who is allergic to peanuts also be allergic to shea butter?

This is possible. Norwex has not tested its shea butter products for people with peanut allergies and makes no claims of safety in this regard. Please know that there is research to indicate that people with peanut allergies are also sometimes allergic to tree nuts. The shea nut is a tree nut. As always when dealing with possible nut allergies, please use caution and common sense.


Will the silver agent in some Norwex products affect people with silver allergies?

The silver in Norwex  toothbrproducts is a silver particle metal. It does not contain nickle. This silver does not leach at all, and therefore does not come out of or off of the products containing it (eg toothbrush, floss, envirocloth). Silver is actually considered to be hypoallergenic. Most often, people with an allergy to silver in jewellery are actually allergic to an alloy.



Is this toothbrush worth the money?

To answer your question in a nutshell, I have included a recent article published in the Winnipeg Free Press:

Dangers lurk in lowly toothbrush
Tue Apr 17 2007

 

THAT ubiquitous bathroom standby -- the lowly toothbrush -- is likely giving houseroom to some pretty nasty inhabitants. 

We're taking germs here, folks. Microscopic bacteria, viruses and fungi -- and you're putting them daily into your mouth. 

"We have millions and millions of bugs," says Dr. Tom Glass, a professor of forensic sciences, pathology and dental medicine at OklahomaStateUniversity in Tulsa . "A toothbrush has everything a bug needs: it has food, it has water. And most people put it in a place where it's warm and damp, like the bathroom, so the bugs just go wild."
Rinsing a toothbrush under even the hottest water from the tap won't put a dent in all the germs lodged in the bristles and head, nor will antiseptic mouthwashes or putting the brush in the dishwasher, maintains Glass.

In part, that's because the bristles that make up the brush head are made of materials that allow the bugs to snuggle in and multiply. 

"The problem is that while the bristles look smooth, they are very, very porous and the organisms get lodged down in there," explains Glass, who advises replacing toothbrushes every two weeks. 

"Our studies have shown that after two weeks the bristles that were smooth and end-rounded, at least two-thirds of those bristles are sharp and jagged. And therefore when you brush you have a way of getting them into the tissue, into the body." 

One of those studies involved using toothbrushes to clean the teeth of dogs under tightly controlled conditions. During the first month, the scientists used new, sterilized brushes each day on the animals' teeth. Even so, those new brushes caused trauma to the soft tissues in the animals' mouths. 

The second month, the brushes were sterilized daily, then contaminated with the bacteria that cause cavities or periodontal disease. Not only did the canines get a number of oral infections, "but also we began to see an occasional organism in the blood," says Glass. 

During the third month, each dog had its teeth cleaned with its own toothbrush without sterilization, "just like you've been doing with your toothbrush," he said. 

"Cut to the chase: this was the worst-case scenario by far. We got many, many more lesions in the oral cavity, on the tongue ... to the point we had one dog, she was so sick, we had to take her off the study and get her well."

Glass says research has shown that toothbrushes can retain viruses like influenza and herpes for up a week, and he suggests any time someone is sick, they should not keep using the same old toothbrush. 

"We recommend that people change their toothbrush at the beginning of an illness, when they first start feeling better and when they're well, otherwise they're going to recontaminate themselves." 

For some, such precautions may seem a little extreme. 

Dr. Wayne Halstrom, president of the Canadian Dental Association (CDA), says he's not aware of any evidence that people can contaminate themselves with bacteria from toothbrushes or reinfect themselves with cold or other viruses. 

"Essentially the issue is that you don't want to cross-contaminate," says Halstrom, who practises in Vancouver . "It's something like shared needles. You wouldn't want to share a needle, well you certainly wouldn't want to share a toothbrush with somebody because the bacteria that we find on an individual toothbrush are very specific to you or I that use them." 

Both the CDA and the Canadian Dental Hygienists Association advise that toothbrushes should be replaced about every three months. After brushing, the brush should be rinsed thoroughly, then stored upright to dry in the open air. 

-- Canadian Press

© 2007 Winnipeg Free Press. All Rights Reserved.

NOTE: This article has been properly credited and is included here under the Fair Use act to educate the reader.



What's so bad about fabric softener?

Fabric softeners are some of the most toxic products made for daily household use. They contain chemicals (like chloroform, benzyl acetate and pentane) that are known to cause cancer and/or damage to lungs, brain, and nerves. These chemicals are even more dangerous when heated in clothes dryers.

Fabric softener chemicals are made to stay in clothes fibers and slowly release for a very long time. That slow release of chemicals into the air affects the health of those wearing the clothes and of people around them.
Some symptoms caused by fabric softener fumes are tiredness that is not cured by resting, difficulty breathing, nervousness for no known reason, difficulty concentrating and remembering, dizziness, headaches, sick stomach, feeling faint, rashes and/or difficulty controlling body movements.


How much chemical exposure do we really get indoors?

DO YOU SUFFER FROM ANY OF THE FOLLOWING?

  • allergies
  • respiratory problems
  • eczema
  • recurring headaches with no known source

If you answered yes to any of these questions, your body may be showing the effects of a toxic environment. The National Cancer Society strongly suggests that one of the best ways to prevent cancer is by removing indoor toxins.

Exposure to toxic household hazardous chemicals from ingestion, inhalation or skin contact can produce acute (immediate) or chronic (long term) health effects such as:

  • Headaches
  • Fatigue
  • Allergic Reactions
  • Chemical Sensitivity
  • Cardiac Damage
  • Burning Eyes
  • Skin Rashes
  • Runny Nose
  • Cancer
  • Respiratory Tract Irritant

The air in our homes is filled with fumes from petrochemical solvents that have been added to cleaners to dissolve dirt. The average household contains anywhere from 3-25 gallons of toxic materials, most of which are in cleaners. No law requires manufacturers of cleaning products to list ingredients on their labels or to test their products for safety.



If I use only water and a cloth to clean my house, won't I really miss the clean smell of my home after I clean it with my usual chemical cleaners?

In order to answer this question, we need to know whether clean has a smell. Do this:

Imagine yourself standing in the sunshine at the top of a high mountain. Imagine taking in a deep breath of crisp mountain air.  Mmmm. It's so fresh! What is that nice clean smell?  Is it the smell of your favorite chemical cleaner? Surely not!

We need to redefine our idea of what clean smells like. The smell left behind by your chemical cleaners and laundry detergents is NOT the smell of clean. Rather, it is a chemical smell which you associate emotionally with clean. Clean does not smell like chemical cleaners, and the smell of clean does not endanger us or our children!

Here is an excerpt from Fragrances in Cleaning Products, Fabric Softeners and Laundry Detergents by Pamela Lundquist, Children's Health Environmental Coalition 

"What does clean smell like? Many of us would say, lemony or pine-scented or floral. These are the scents used by manufacturers to make their cleaners smell pleasant rather than like their chemical ingredients. Fabric softeners and laundry detergents are among the most highly scented products, imparting fragrance to clothing and other laundry. But nearly all other cleaners, including dishwashing liquids, floor cleaners, furniture polish and bathroom cleaners, typically contain fragrance, too.

While these scents may seem natural, in most cases they are created using complex blends of chemicals that can cause health effects. During use, fragrance and other chemicals can "volatize," or become airborne and are easily inhaled. What's more, residues from laundry products remain on clothing and linens after washing. These residues can be inhaled or can irritate skin.

For most people, fragrances in many products are unlikely to cause symptoms when used alone or in a well-ventilated area, but using a product excessively or many products together can cause the chemicals to concentrate in the air to levels that become bothersome, especially to children because their airways are more sensitive than those of adults.

Limonene, a lemon or orange scent used in many cleaning products, as well as other aromatic compounds found in pine and other essential oils can cause difficulty breathing. Solvents used in cleaners, such as ethanol and styrene, can cause headaches, fatigue and dizziness. Styrene is a possible human carcinogen. Phthalates, used to lengthen the duration of a scent, are suspected hormone disruptors.

Because manufacturers are not required to list ingredients on the labels of cleaners, it is difficult to determine which chemicals may be used in any given product for scent. In most cases, you will see no more than the word "fragrance".

The U.S. Consumer Product Safety Commission (CPSC) is the only agency that has any regulatory power over household cleaners, except when they contain antimicrobial agents. (Antimicrobials, such as disinfectants, are considered pesticides and are regulated by the U.S. Environmental Protection Agency.) CPSC regulates household cleaners based on the following "hazard categories": toxic, flammable, caustic, irritant, sensitizer, carcinogen, nerve or reproductive toxin. And though many fragrance ingredients fit one or more of these categories, CPSC does not consider fragrance ingredients specifically when determining a cleaner's hazard level, nor is the agency concerned with the multiple and cumulative exposures of fragrances that occur in most homes due to the use of numerous cleaning products.*

The government also does not regulate the term "fragrance-free", according to a CPSC spokesperson. It is purely an industry invention. Many companies offer so-called "fragrance-free" products as an alternative to consumers who object to scent. However, the label is misleading. A product labeled "fragrance-free" may still contain fragrance ingredients, even if the scent cannot be easily detected. That's because fragrance may be needed to mask the unpleasant odor of some chemical ingredients.

To reduce the fragrance overload in your home, try switching to mild cleaners that don't have a heavy scent, such as those that are environmentally friendly or are made for the chemically sensitive."

 

 



Why is Norwex microfiber made in China?
When Norwex came to Canada in 1999, all of the microfibre was produced by our parent company in Norway .  Within a couple of years, the Norwegian plant was not able to keep up production and a new plant was needed…they searched around and, as it turns out, you can get a Ph.D. in textile engineering in China – so they are, in many instances, far advanced in this technology. 
 
When Norwex opened the plant in China , we were soon able to double the amount of microfibre in an envirocloth – which was really quite a feat!  In 2007 they were able to figure out how to get the micro-silver based agent embedded within the fibre in a way that it will not wash out – another feat that no one has yet been able to reproduce in a textile. 
 
Note that the plant in China is a Norwex plant and it is run and overseen by staff from Norway .  Norwex does not manufacture or purchase product or deal with any companies that are not fair trade or that exploit workers.  As a matter of fact, before Debbie Boulton (founder and CEO of Norwex) agrees to purchase from any company, she hires translators and pays an unannounced visit to the plant.  She goes on the floors where the workers are and asks them questions.  If they are not happy working for their company and with their compensation, she will not purchase from them.  She assures me that our plant in China , overseen by Norwegian staff that live in China , is one of the cleanest, most high tech manufacturing plants she has ever seen.  I know China has a pretty sketchy background for very many things and for very many reasons, but I can assure you, any products that we carry is not made cheaply, nor are they made by children or exploited workers.  This goes for all products, even those which Norwex does not manufacture.

 


Are Norwex products regulated by Health Canada?

ALL PRODUCTS NORWEX SELLS are approved by HEALTH CANADA. This means the ingredients and MSDS are reviewed and approved for use by Health Canada. Norwex also carries a Medical License for items that may be considered medicinal in nature – for example the Shea butter, deodorant, toothbrush. Commercial products may not submit their product for approval unless there is a complaint in regards to the product. For example – Swiffer wet pads were not regulated until the issue about the alcohol that was causing problems for pets came to light. The product was reviewed and found to contain an alcohol very close to antifreeze and was dangerous – they were then required to change the formulations.

The difference is that all Norwex products are regulated, not all consumer products are. Remember if the products are not used in work places there is not need for MSDS so a lot of companies take advantage of this. Fantastic, Mr Clean, Swiffer – are all their products regulated? Definitely not.


Are all of Norwex products "safe"?

Comments like “Norwex products are completely safe - you could drink them” and “Norwex products contain nothing harmful for children” allow for personal liability and are actually incorrect.

"Completely pure" and "natural" are quite different than “safe for consumption.”

Our products follow Environmental Safety Standards for biodegradability. We are in accordance with European and North American standards and laws. Too much of anything is bad – this includes things considered safe. Too much canned Tuna is not a good idea for instance.

Technically speaking soap can be dangerous and all soaps should have a warning label on them. We choose to have the warning to seek medical attention because ingested soap of any kind can lead to suffocation at the cellular level. This means that oxygen and nutrients can’t be passed to a cell and that is a dangerous situation. Soap surrounds the cell and has no way of ridding itself of the filmy layer so medical intervention is usually required if very large amounts of soap are ingested. All detergents and soaps should have the warning on their labels but most companies choose not inform, afraid it will concern consumers. Our company’s first concern is our clientele and education so they took the initiative to advise particularly because our soaps are concentrated with no fillers.

Technically our enzyme products can also be dangerous. The Sportzyme, Odour Eliminator and Mattress Cleaner can cause problems to the very few who are sensitive to them. Most consumers will never have a problem with any of these products but those that do can have some pretty nasty symptoms. Again liability is the concern.

Shea butter is 100% pure so again those very few who may have problems will certainly know quickly they cannot tolerate the butter. Most will love this amazing emollient and repeatedly purchase but advising that it will be great for everyone is not the advice we suggest you give.

Just because something is pure, natural, low or no chemical does not imply that it is safe for everyone. Safe in the sense of environmentally friendly does not mean it may not cause problems if ingested.

Making general statements implying that every item we sell is absolutely safe is not always accurate. More accurate comments would be ones like the following:

  • "Norwex products are environmentally-friendly and biodegrade quickly in the environment. We are proud that our products comply with our company Mission statement to reduce the use of chemicals in personal care and cleaning products."
  • "When compared to commercially available products, our customers can be assured that Norwex provides carefully selected products with the highest quality that follow our mission on reducing chemicals in homes and caring for the environment. We comply with strict environmental standards and take pride in the fact that we are offering unique products that allow customers to make better, healthier choices Worldwide."


How much Norwex Laundry Detergent should I use per load?

The recommended amount of detergent per load depends on 2 factors;  Do you have hard or soft water, and are you using a top or front load washing machine?  Below are the general recommended quantities.

  • Top Load with Hard Water ~ 2 Tbsp of detergent
  • Top Load with Soft Water ~ 1 Tbsp of detergent
  • Front Load with Hard Water ~ 1/2 - 1 tsp of detergent
  • Front Load with Soft Water ~ 1/4 - 1/2 tsp of deterge

 


What are the fillers in other laundry soaps?

While it's become difficult to find direct listings of ingredients used as fillers in detergents - just references to soaps with 'no fillers'.  The general consensus however, seems to be that ingredients such as lime stone, chalk and animal bones are all used because they are calcium based. Calcium works along with phosphates to increase suds in the water, and make you feel that your laundry is clean.  Fillers also add bulk and the sense of value to the product.  However these fillers leave clothes dingy and contribute to itching, allergic reactions, and pre-mature fading and wear of fabrics.  Norwex laundry detergent contains no fillers, perfumes, phosphates or dyes.

The following picture shows what 1 cup of water mixed with 1/2 teaspoon of Norwex Detergent  and 1/2 teaspoon of Tide HE looks like after sitting for 15 minutes.  The clear mixture is Norwex and the cloudy is Tide; same fillers, just suspended in liquid. Which detergent would you choose?  The one with the fillers or the clear example?

When customers are skeptical I always tell them that this is why Norwex has a 60 day satisfaction guarantee.  If you are unhappy for any reason you can return the product (even if half the bag of detergent is used) for a full refund.




 

 

The Story of STUFF - fA ast-paced, fact-filled look at the underside of our production and consumption patterns

World Without Oil - A very interesting game indeed!

 

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Norwex Enviro Products

Head Office

Box 714

Dauphin, MB

R7N 3B3

PHONE: +1 204 622-3600

FAX: +1 204 622-3620

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